Have you been thinking about adopting a new ERP system? The ERP space is bursting with vendors that most claim are a perfect fit for your business. How do you know what system will fit your business? Navigating the selection process can be overwhelming and confusing. This is where an experienced, local ERP consultant can help. Whether you are currently working with a consultant or just doing exploratory research here are 7 points to consider.
- Implementation and Support- How long has the VAR (Value Added Reseller) been in business? How many customers do they have? What is their reputation like? How many implementations have they performed in your industry? What is their service like post “go-live”? What options are available for training?
- Deployment- What method of deployment will be the best for your business over the next 10 years? The world is moving to the cloud. Is your business ready to move your ERP to the cloud now or in the next few years? Does the ERP vendor offer the flexibility to deploy on premise, in a local cloud, or 100% in the cloud? Can you switch from one to the other easily?
- Goals- for today and in the future. Today companies are looking to consolidate multiple software products into one ERP system to simplify operations, reduce data entry, and improve on-boarding/training. Will the software platform also handle future business objectives? E-commerce integration, multi-currency, intercompany transactions, consolidations, remote and mobile capabilities are a few examples of future needs in a system.
- Features and Functionality- how many “bolt-on”, 3rd party products are needed to have the ERP system handle your business? Ask the vendor how many 3rd party products would be required. The cost to integrate, update and customize will rise with added on products. Look for a platform that has outstanding “out of the box” functionality that will minimize additions to the platform.
- Cost- a big piece of the TCO is the license cost. As companies implement ERP systems they find they can include many more folks inside and outside of their organization. Does the vendor charge per user? Think of additional users potentially in Shipping & Receiving, Sales, Marketing, Operations, Investors, Vendors and Customers that may require access to parts of the system. There are ERP systems (like Acumatica) that only charge per module such as distribution and allow unlimited users. This could be a huge cost savings.
- Data Management- How does the software handle importing and exporting of data? Will it require translation or data cleansing? Will you need ongoing data management?
- Reporting & Dashboards- don’t rely on a demo and sales pitch to determine the ease of creating reports or modifying dashboards. During a demo ask if you can take control and create a report. A main function of an ERP system is to be able to get valuable insights about your business- make sure you are comfortable with creating and editing reports and dashboards.
Software Solutions Group, Inc. has implemented hundreds of systems over the past 20 years. For more info about choosing Enterprise Resource Planning (ERP) systems call us at 716-568-2040 or email at firstname.lastname@example.org.