CRM 4.0 is now available...

Brand new is the option to let Microsoft host your Dynamics CRM implementation called CRM On-Line. Starting at as little as $39 per user per month you can be up and running in minutes without the upfront costs of licensing, and servers and without having to worry about administration, backups, etc.

Whether hosted on on-premise, Dynamics CRM consists of five integrated modules take the best of CRM and add features that work the way you do—in a familiar Microsoft environment. From easy customization to flexible reporting to fast, intuitive searches, Microsoft Dynamics CRM is a must-have for the customer-centric business.

Sales

CREATE DEMAND AND GENERATE NEW BUSINESS
No matter how complex your sales process, Microsoft Dynamics CRM can help you quickly qualify sales leads and opportunities, streamline your sales strategy, and help your force access critical customer information at a moment’s notice to help make the sale.

Marketing

GET BETTER DECISION-MAKING CAPABILITIES WITH A CLEARER VIEW OF CUSTOMERS
Transform customer information into action with Microsoft Dynamics CRM. You’ll have clear insight into your customers' unique needs and preferences and use the targeted information you glean to focus your marketing efforts and execute smarter campaigns.

Customer Service

PROVIDE MORE VALUE TO CUSTOMERS
Every interaction with a customer is vital. From delivering the right answer the first time, to resolving issues appropriately to coordinating services, Microsoft Dynamics CRM can help enhance your relationships with your customers by enabling you to offer high-quality, personalized service.

Analytics

CAPTURE TIMELY AND ACTIONABLE INSIGHTS INTO YOUR BUSINESS
Information you can understand and put to work quickly is key in your competitive world. Microsoft Dynamics CRM uses predictive analytics to turn your data into knowledge, from prioritizing leads to recommending strategic cross- and up-sell opportunities. You can even combine data with integrated workflow to respond in real-time to your business changes.

Workflow

SHARE INFORMATION ACROSS YOUR ORGANIZATION AND STAY PRODUCTIVE
Collaborate at every level—and give everyone access to the business process best practices that can make them more effective and efficient. Microsoft Dynamics CRM empowers a more consistent, productive company.

To learn more and/or set up a demo contact Rocco at (716) 568-2040 x18.

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Business Ready Licensing Now Available for Existing Customers

Microsoft recently introduced the Business Ready Licensing (BRL) model for Microsoft Dynamics GP and SL customers.  Under BRL, your software system is user-based instead of module-based.  Each edition of BRL is comprised of a specific set of modules as cited in the links below.  There are 2 editions available for each product and the edition an existing customer qualifies for is based on the modules that are currently owned. 

Microsoft has released the policy for existing customers looking to transition to Business Ready Licensing. This new policy affords customers the opportunity to significantly extend the functionality of their solution at a reduced cost. 

Business Essentials - an integrated, powerful financial and supply chain management solution, streamlined for ease of installation, rapid user adoption, and affordability that gives smaller and mid-market companies an effective way to record, manage, and access the information they need to manage the essential functions of their organization.

Advanced Management - the preferred solution for growing mid-sized customers who are looking for an adaptive solution with a broad set of functionality. It offers extended capabilities across all business needs and delivers the extended business intelligence and reporting functionality required by midsized organizations and corporations.

Additionally, there are modules that can be purchased ala carte for each edition.

To learn more and see if transitioning to Business Ready Licensing can help your business grow, schedule your functional impact assessment by contacting Amy Coddington.  This will outline what plan you currently qualify for and what modules you will gain if you choose to transition to the new plan.

Contact Amy Coddington at Software Solutions Group (716) 568-2040 x17 or amy@softsolgrp.com

 

Dynamics GP – BRL: Business Essentials

Dynamics GP – BRL: Advanced Management

Dynamics SL – BRL: Business Essentials

Dynamics SL – BRL: Advanced Management