• Email SupportOpen or Close

    In order to give you the best support service, Software Solutions Group is pleased to announce a new support email address. Send your support issues and questions to support@softsolgrp.com in order to be sure that they are logged and assigned to a consultant.

    If you don’t want to go through our email, please fill out the below form and we’ll contact you as soon as possible.

  • Phone SupportOpen or Close

    Our hours of operation: Mon. – Fri. 8:30 AM to 5:00 PM Eastern Time.
    Please call (716) 568-2040 and choose “Option 2” to go directly to our support desk.

  • Live SupportOpen or Close

    Welcome to our live support form. Please note this is NOT a monitored live chat. This tool is used to assist with a scheduled call or when an SSG consultant directs you to access it.
    To access LIVE Support, either click on this link http://www.gotoassist.com/sb/ssg or fill in the form below, so that our Software Solutions Group team can assist you with your software question by viewing your screen.

    Welcome to Software Solutions Online Services!
    Your Name:
    Your Company:
    Please fill out the fields above, type your question in the box below and click “Continue” to proceed.
     POWERED BY GoToAssist™   

  • Customer AccessOpen or Close

    In the near future, this will house a login form that will allow you to access special content reserved ONLY for our customers.