- Email SupportOpen or Close
In order to give you the best support service, Software Solutions Group is pleased to announce a new support email address. Send your support issues and questions to firstname.lastname@example.org in order to be sure that they are logged and assigned to a consultant.
If you don’t want to go through our email, please fill out the below form and we’ll contact you as soon as possible.
- Phone SupportOpen or Close
Our hours of operation: Mon. – Fri. 8:30 AM to 5:00 PM Eastern Time.
Please call (716) 568-2040 and choose “Option 2” to go directly to our support desk.
- Remote SupportOpen or Close
Please note this is not a LIVE CHAT tool. This tool is used to assist with a scheduled call or when an SSG consultant directs you to access it.
To access REMOTE Support, either click on this link http://www.gotoassist.com/sb/ssg or fill in the form below, so that our Software Solutions Group team can assist you with your software question by viewing your screen.
- Customer AccessOpen or Close
In the near future, this will house a login form that will allow you to access special content reserved ONLY for our customers.